Last Updated: [20/04/2025]

1. Introduction

At Global Games, we strive to provide a fair and transparent gaming experience. This Refund Policy outlines the conditions under which refunds may be granted.

2. No Refund on Game Wagers

All deposits made to play games on Global Games are final. Refunds will not be provided for amounts lost during gameplay.

3. Refund Eligibility

Refunds may be considered only under the following circumstances:

✅ Duplicate transactions due to a technical error

✅ Unauthorized transaction due to account breach

✅ Failure to credit the deposit within 24 hours

4. Refund Process

To request a refund, users must:

✅ Contact support within 48 hours of the transaction

✅ Provide valid proof of the issue (transaction ID, screenshots, etc.)

✅ Allow up to 7 business days for processing

5. Non-Refundable Cases

Refunds will not be provided in the following situations:

✅ Losses incurred in gameplay

✅ Misuse of offers or bonuses

✅ Suspended or banned accounts due to policy violations

6. Chargebacks

Initiating a chargeback without a valid reason may lead to permanent account suspension.

7. Updates to Refund Policy

We may update this policy from time to time. Continued use of our services indicates acceptance of any changes.

8. Contact Us

If you have any refund-related queries, reach out to us at: support@globalcricket.site